Privacy Policy

01. Information We Collect

When you interact with FASTESTINTERNET — by calling our team, using this website, or reaching out by email — we may collect the following categories of information:

• Contact information: name, service address, phone number, and email address.
• Service preferences: the type of internet or TV plan you're interested in, your current provider (if shared), and your budget or speed preferences.
• Call details: if you call our published phone number, we may record the call for quality and training purposes, where permitted by law, and retain a record that the call occurred.
• Technical information: general device and browser information, approximate location derived from IP address, and pages viewed on this site, collected automatically when you visit.

We do not collect financial account numbers, government identification numbers, or payment card details through this website. Any billing information you provide is handled directly with the provider you ultimately choose to service your account.

02. How We Use Your Information

We use the information we collect to:

• Match you with available internet and TV plans at your address;
• Respond to your calls, emails, and inquiries;
• Coordinate scheduling and installation details with the provider you select;
• Improve this website and the accuracy of our plan comparisons;
• Comply with legal obligations and enforce our terms.

We do not use your information to make automated decisions that produce legal or similarly significant effects without human involvement.

03. How We Share Information

We may share your information with:

• Internet, TV, and telecommunications providers whose plans you express interest in, so they can process your order and schedule installation;
• Service providers who support our operations, such as call handling, hosting, and analytics vendors, under confidentiality and data-use obligations;
• Legal and regulatory authorities where required to comply with law, protect our rights, or respond to a valid legal request.

We do not sell your personal information for money. Where applicable state law defines certain sharing arrangements (such as sharing for cross-context behavioral advertising) as a "sale" or "share," you can opt out using the choices described in Section 8.

04. Phone Calls & Communications

FASTESTINTERNET operates primarily through phone-based consultations. If you call (833) 702-1336, please be aware that:

• Calls may be recorded or monitored for quality assurance and agent training, where permitted by applicable law;
• If you provide your phone number through this website or during a call, we or our partner providers may follow up by phone, text, or email regarding your inquiry;
• You can ask an agent at any time to stop contacting you, and we will honor that request going forward.

05. Cookies & Tracking Technologies

This website may use cookies and similar technologies to remember basic preferences, understand how visitors use the site, and measure the performance of our content. You can control cookies through your browser settings, including blocking or deleting them, though some site features may not function as intended if you do so.

06. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including to respond to your inquiry, coordinate service with a provider, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

07. Your Choices & Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Opt out of marketing communications at any time;
• Opt out of the sale or sharing of personal information, where applicable.

To exercise any of these rights, contact us using the details in Section 13. We will verify your request and respond within the timeframe required by applicable law.

08. State Privacy Rights (CA, VA, CO & Others)

Residents of California, Virginia, Colorado, and other states with comprehensive privacy laws may have additional rights, including the right to know what categories of personal information we collect, the right to request deletion, the right to correct inaccuracies, and the right to opt out of targeted advertising or the sale/sharing of personal information. California residents may also request information about disclosures made for direct marketing purposes.

We do not knowingly discriminate against anyone for exercising their privacy rights. To submit a request, email info@fastestinternet.online with the subject line "Privacy Request."

09. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for individuals aged 18 and older who are authorized to arrange service at a residential or business address. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

This website may reference or link to third-party providers or resources. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our site or services after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out using any of the methods below: